Refund & Returns Policy
Refund & Returns Policy
Effective Date: 27th, December, 2025
At MarkMichaelConet.com, mmcyberconet, we strive to provide high-quality digital products, including past questions, ebooks, and study materials. Please read our Refund & Returns Policy carefully.
1. Digital Products Are Non-Refundable
All products sold on mmcyberconet are digital downloads. Once a purchase is completed and the product file is delivered, it cannot be returned or refunded.
This includes UNIPORT, WAEC, JAMB, and other past questions or ebooks.
By purchasing, you acknowledge that digital products cannot be physically returned.
2. Exceptions to Non-Refundable Policy
Refunds may be considered only under the following circumstances:
Technical Issues Preventing Download
If you cannot access your purchased product due to website or delivery errors, contact us within 48 hours.
We will provide a working download link.
Duplicate Purchase
If a product was accidentally purchased twice, notify us within 24 hours.
We will refund the duplicate purchase.
3. How to Request a Refund
To request a refund or assistance:
Email: support@markmichaelconet.com
Include:
Order number
Product name
Reason for refund request
Our support team will respond within 24–48 hours.
4. Contact Information
For all questions regarding this policy:
Email: support@markmichaelconet.com
Website: https://www.markmichaelconet.com
5. Acknowledgment
By purchasing products on MarkMichaelConet.com, you agree to this Refund & Returns Policy.